It’s a pleasure to work with you all. Orders are handled efficiently and delivered on time (as long as we give you enough lead time!). We have had some minor quality issues over the years, but in that we have take tens of thousands of units, certainly not at a level to cause any concern (any company that is completely fault free is lying – it’s how you deal with it). When we have had problems, they have been handled quickly and to good conclusions every time -hence we keep coming back.
On the design and tooling side of the business, Ledwell’s help exceeds that which we have received from other companies. Ideas on better ways to achieve the same goal, and to take cost out of designs have had a significantly beneficial effect on the functionality and the profitability of the products that they produce for us.
The expertise and capability of Ledwell Plastics as both tool maker and manufacturer have enabled us to realize new designs and innovations that were previously intangible to us as a business. Not only does Ledwell Plastics have the necessary infrastructure to guarantee Quality, Cost and on time delivery, but Ledwell’s in-house tooling and development facility allows for rapid response to customer requirements and minimized time to market.
We worked with Ledwell as a project partner on an important, high profile machine development programme with tight timescales. Throughout all stages of the project, design, tooling manufacture and production, Ledwell’s approach to the task at hand was always thorough and highly professional. I can strongly recommend this company to anyone looking for a design partner where developing and integrating high quality injection moulded components is a requirement.
We have been a Ledwell customer for many years and have always been extremely pleased with their fast and efficient service in both developing new designs & supply of production parts. They provide a professional and friendly service which we know we can rely on.